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I need help troubleshooting an issue. What can I do?
How to create a DxDiag Report in Windows
How to perform a clean boot
How to take a screenshot in Windows
Razer Chroma Compatibility
Crash / Disconnection
I've experienced a Crash or Disconnection. What can I do?
Release/Renew IP and Flush DNS
What should I do if I encounter the Error Code 10053?
Download and Installation
I'm receiving a Download or Installation error. What can I do?
I'm receiving an installation error when downloading the game.
What are the Minimum System Requirements for MapleStory 2?
Lag / System Performance Issues
I'm experiencing Lag / System Performance Issues. What can I do?
Better a wired than a wireless connection
Getting a Process List
Getting a Traceroute
Having an issue? Repair your game files!
Troubleshooting using MS Config
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Log In / Game Launch
I'm receiving a Log In / Game Launch error. What can I do?
I am receiving Error Code 10049 / 10060, what do I do?
Nexon Launcher Issues
My anti-virus is detecting the Nexon Launcher. What do I do?
Where can I find the Nexon Launcher?
I'm receiving an NGS Error Code. What can I do?
I am receiving the error D0000. What can I do?
NGS Error C0000005
NGS Launch Errors
NGS Update Errors
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