Our policy regarding the sharing of credit card information during support

GM Kryndax -

Maintaining your privacy and ensuring the security of your personal information is of the highest importance to us. Because of this, we cannot accept any credit card information while assisting you with a billing issue. This includes credit card numbers, CVV codes, and billing addresses. Any received messages containing credit card information will be immediately deleted.

Additionally, a Nexon Player Support billing agent will never request such information from you.

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