I want to submit an abuse report. What can I do?

GM Mewlynne -

If you wish to submit a general abuse report regarding a MapleStory 2 account or gameplay issue, please be sure to check out our articles listed under the MapleStory 2>Report Abuse>Other section for any common FAQ. 

If the issue you are experiencing is not listed or resolved in an article on our support portal, please submit a ticket with the following info:

  • Reason for the report (Include reported Player IGN/Server if pertaining to another user)
  • Your account's email address / Nexon User ID (if you know it)
  • Brief explanation of the issue or error you're experiencing.
  • Error code you are receiving (if any) OR screenshot of the issue 
  • How you are launching the game (Nexon Launcher/Steam)
  • Your Region (Character Name/Server is preferred)

Many reports do not require submitting a ticket, so before doing so, please make sure to utilize the in-game reporting systems so that your report is recorded in the correct section.

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360001405086
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