[FIXED 10.17.18] White screen when trying to log in with Google on Nexon Launcher

GM Mewlynne -

UPDATE 10.17.18 - GOOGLE HAS INFORMED US THAT THIS ISSUE HAS BEEN FIXED

 

Hello Mapler,

We're aware of an issue that may affect some players logging in with a Google account. If you see a blank white screen when trying to log in to your Nexon account using the Google login, please try the following:

  • Close the Nexon Launcher through your Task Manager (Ctrl+Shift+Esc)
  • Re-open the Nexon Launcher and try logging in again. 

WhiteScreenNexonLauncher.png

The log in window may work intermittently, so please try logging in again at your leisure. 

Fortunately, our team is working to fix the issue and we will update this article when it has been resolved.

Thank you for your patience, and we apologize for any inconvenience. If you are experiencing any other issues, please submit a ticket.

ticket_form_id_39075 Ticket_field_id_24325885_value_game_launch_issue
360001397686
Submit a request
Was this article helpful?