Profile Pictures and User-Generated-Content will not load properly if your Internet Explorer browser is not saving encrypted data. To resolve this, please perform the following steps:
- If playing MapleStory 2, completely exit the game client.
- Open the version of Internet Explorer installed on your computer. This will be IE 10 or IE 11.
- In the top-right corner, click on the gear-shaped icon and select "Internet Options".
- Under the "Advanced" tab, locate the section for Security. Un-check the box for Do not save encrypted pages to disk.
- Re-launch MapleStory 2.