I have a general Account Cancellation inquiry.

GM Mewlynne -

If you have an inquiry related to the Account Cancellation process of a Nexon or MapleStory 2 account, please be sure to check out our articles listed under the MapleStory 2>Account Related>Account Cancellation section for any common issues.

If the question you have is not answered by an article on our support portal, please submit a ticket with the following info:

  • Your account's email address / Nexon User ID (if you know it)
  • Brief explanation of the issue or error you're experiencing or inquiry you have.
  • Error code you are receiving (if any) OR screenshot of the issue 
  • How you are launching the game (Nexon Launcher/Steam)
  • Your Region (Character Name/Server is preferred)


ticket_form_id_360000525531 Ticket_field_id_360022225112_value_account_change_requests
Submit a request
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