Where are my Founder's Pack and Closed Beta test rewards?

Senior GM Cicada -

If you purchased a Founder's Pack, participated in any of the Closed Beta Tests, or web events, then your items will be available during Head Start or Official Release.

All items are sent to the first character you log into for that region. If you receive these items on the incorrect character, DO NOT DELETE YOUR CHARACTER. Items can be freely transferred using the in-game bank system.

If you already deleted your character, you will need to submit a ticket.

ticket_form_id_360000016486 Ticket_field_id_360000116943_value_item_related_ms2
360001317786
Submit a request
Was this article helpful?